Visitors Scheme

Why do I need to pay for an ambulance?
The island of Guernsey is not part of the UK and therefore not part of the NHS. St John provides Guernsey’s ambulance service and makes a charge for an emergency ambulance response or a non-emergency patient transfer. The charge arises because we are not fully funded by the local government like the other emergency services are. We receive a Grant from the States of Guernsey which only covers between 60% to 70% of the ambulance service costs. The provision of the St John marine ambulance and rescue teams are funded from donations and bequests, or the proceeds from the hire or sale of mobility equipment in our St John Health Care Shop. The grant from the States of Guernsey cannot be used to fund these additional services.
What does it cost?
SINGLE membership of £30.00 provides cover for a single person only.

CHILD membership of £11.00 provides cover for one child.

FAMILY membership of £70.00 provides cover for a couple or single parent with children.

SENIOR CITIZEN membership of £25 provides cover for a senior citizen over 65 years

SENIOR CITIZEN (Couple) membership of £45 provides cover for both senior citizens over 65 years

What is the St John Support Scheme for visitors?

By becoming a member of our Visitor Scheme, you’ll help us provide essential services and at the same time support St John. In return, you’ll receive:

  • free assessment and medical treatment by paramedics or other qualified ambulance staff
  • transfer by emergency ambulance, in the event of an injury, serious illness, maternity or other medical condition;
  • transfer by ambulance under the direct instructions of a Health Care Professional where you are unfit to travel by any other means for treatment or medical appointment.

(Where you do not meet the conditions you will be subject to normal charges for ambulance transfers regardless of your membership to the St John Supporter Scheme for Visitors.)

Why become a Member of the St John Supporter Scheme for Visitors?

We sincerely hope that you will not require the services of St John whilst you are visiting Guernsey, but if you do this cover will give you peace of mind.

St John is a charity. We rely on your support and donations to deliver our services to you when you need us. The 3 month membership you pay to be a St John Supporters Scheme for Visitors Member helps:

  • provide Guernsey’s ambulance service, which operates 24/7 and assists thousands of people every year;
  • maintain St John rescue and community services in the Bailiwick of Guernsey;
  • develop more St John community services on the Island.

How does the supporter scheme for visitors work?

You pay a 3 month membership fee – either as an individual or a family. The usual charge for an emergency ambulance response is over 20 times more than taking out a visitor membership, so our scheme offers you great value for money.

Are there any restrictions?

There is no limit to the number of ambulance responses you may have, and no age limit to become a St John Supporter Scheme for Visitors Member; however you cannot request an ambulance just because you are a member. The fact that you may need to go for medical treatment to a hospital or other centre does not necessarily mean that you require an ambulance. Except for emergencies we only respond when a Health Care Professional decides that your transfer is necessary for medical treatment and that your condition, makes you unfit to travel by any other means.

What if I don’t join?

An ambulance responding to an emergency call can incur a charge of up to £620 for each response. A non-emergency transfer by ambulance booked in advance by a Health Care Professional will incur a charge of up to £200; other charges will be applied for specialist services (e.g. paramedic treatment). As a Member of the St John Supporter Scheme for Visitors you will not be charged, regardless of the number of emergency responses, treatment or transfers you may need during your stay in Guernsey.If you have travel insurance we would advise you to check the benefits to ensure that you are covered for the charges referred to above.

How long does membership last?

Membership is valid for 3 months from the date you join. You can join at any time before or during your visit. Should you have any queries please contact us on 01481 723866.

Did you know?

  • Our ambulance service is only part funded by the States of Guernsey, so we need to raise additional funds to support it and to provide our other community and rescue services in the Bailiwick
  • The donations you give us will be used in the Bailiwick of Guernsey to provide inshore rescue boats, a marine ambulance, a cliff rescue team and community first responders.
  • The St John community rescue services respond to over 100 call-outs a year
  • The road ambulance service responds to an average of 12 emergencies and a further 30 patient transfers every single day
  • The St John Health Care Shop has a range of over 1000 products for sale or hire at its showroom in the Rohais, St Peter Port

If you can help with a donation to this charitable work, please let us know or send it to:

The St John Ambulance & Rescue Service,
Ambulance Station,
Rohais,
St. Peter Port,
Guernsey,
GY1 1YN.

You can download the membership form here