St John Ambulance Guernsey would like to inform islanders who have recently renewed their St John Subscription Scheme membership for 2020 or applied for new membership of the scheme that there will be a short delay in processing of direct debits.
Direct debit payments were due to be processed by the end of January, however following recent changes to the internal IT system and an unforeseen delay in the banking process, direct debits will now be processed at the end of February 2020.
We would like to reassure anyone who has applied for new membership and those who have renewed existing memberships that in the event that they require an ambulance they will be covered by the scheme and won’t be charged any additional fees.
Islanders who have paid by cheque are due receive a receipt and confirmation of ambulance cover imminently.
St John Ambulance Guernsey would like to apologise for the delay and thank people for their patience.
The emergency ambulance service in Guernsey is provided by St John Ambulance Guernsey through a contract with the Health & Social Care Committee of the States of Guernsey. Unlike the other 999 services emergency ambulances are not fully funded, so St John has to raise additional funds through the subscription scheme, donations, bequests and other fundraising.
The cost of ambulance cover, for unlimited emergency calls, under the subscription scheme is £35 for an individual, £13 for a child, £83 for a family and £30 for a senior citizen. An ambulance responding to an emergency call for someone without cover can be charged up to £371. Other charges may be applied for specialist services.